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  • SHIPPING & RETURNS | RAF & ROC HOME

    Shipping Raf & Roc ships to everyone or almost everything. Choose where you want to receive your order, provide us with a phone number with which we can put you in touch with the courier service in the event that you are absent at the time of delivery or if any other incident happens. Our products are made in our private workshop in Madrid, we send them within a period of between 2 and 15 business days, depending on stock. Place your order before 2:30 p.m. to be managed that same day. No shipments or deliveries are made, Saturdays, Sundays or holidays. Shipments to the Iberian Peninsula and Portugal will cost € 7, for other destinations contact us at info@rafandroc.com to find the best solution. . Shipping costs. € 4.5 Orders up to € 30 within the Iberian Peninsula. € 7 Orders over € 30 within the Iberian Peninsula. Islands, rest of Europe and non-EU countries, contact us before placing the order to specify shipping costs. Raf & Roc is not responsible for expenses derived from tariffs and customs. For any questions, please contact us at info@rafandroc.com . Returns & Exchanges. Ancla 1 At Raf & Roc we like our customers to be satisfied with their purchases, that's why you have 15 calendar days to make your returns, recycle the original packaging, insert the product in the same conditions that you received it, fill in the form and follow the instructions of the same, deliver your package in the transport company of your choice. The return costs are borne by the customer. The return will be made within a period not exceeding 15 calendar days after receipt of the product and its subsequent verification. Receiving the amount through the same payment method with which you made your purchase. Our products pass a rigorous quality process, returns for misuse will not be accepted, the product must maintain the label and show no signs of use. Returns will not be made that violate these conditions. If you have questions or need help please contact us at info@rafandroc.com, we will be happy to help. . . .

  • Landing Page | RAF & ROC HOME

    "Gracias a todos nuestros amigos de RAF & ROC. ¡Hasta pronto!" Siguen con nosotros, aunque solo sea por nostalgia... Notificarme Gracias por registrarte

  • Look Book | RAF & ROC HOME

    LOOK BOOK Western canary Shop All

  • Programa Puntos Raf & Roc | RAF & ROC HOME

    Programa puntos Raf & Roc Earn points and turn them into rewards Become a Member 01 Sign Up Sign up as a member to start enjoying the loyalty program 02 Earn Points Gana 10 puntos con cada compra. Get 10 Roc´s Regístrate y gana 10 puntos de fidelidad. Get 10 Roc´s 03 Redeem Rewards 10% de descuento en productos 100 Roc´s = 10% off the lowest priced item in cart

  • Gift Card | RAF & ROC HOME

    Tarjeta Regalo RAF & ROC 2 € Nada como una tarjeta regalo para la persona con la que quieres tener un detalle, deja que elija su regalo de todo nuestro catálogo. Siempre con la garantía RAF & ROC! Acierto seguro! ... Read more Amount 2 € 5 € 25 € 50 € 100 € 150 € 200 € Quantity Buy Now

  • FAQ | RAF & ROC HOME

    FREQUENT QUESTIONS ¿Donde esta vuestro taller? Raf & Roc esta producido para ti con amor desde nuestro propio taller en Madrid capital. ¿Puedo customizar mi pedido? Por supuesto! Tenemos una amplia gama de productos que se pueden customizar bordando tus iniciales, dandoles un toque personal e individual, especialmente para ti. Siempre te preguntaremos antes del check out y si tienes alguna duda ponte en contacto con nosotros en info@rafandroc.com, estaremos encantados de ayudarte!! ¿Haceis envios a todo el mundo? ¡Hacemos envíos a todo el mundo! Después de seleccionar su país al finalizar la compra, le aparecerán las opciones de entrega disponibles. En el caso de que no aparezca su país en la lista, pongase en contacto a través de info@rafandroc.com y gestionaremos su envio lo antes posible. ¿Teneis tienda física? Raf and Roc es una tienda 100% online y vendemos exclusivamente por Internet. No tenemos tienda física, lo que nos permite ofrecerte una gran variedad de productos siempre al mejor precio con una atención directa y personal hacia nuestros clientes. Puedes realizar tus pedidos a través de nuestra web www.rafandroc.com, donde estaremos encantados de ayudarte con cualquier duda o consulta que tengas. ¿Puedo hacer devoluciones? Por supuesto, puedes hacer devoluciones de un plazo máximo de 15 días naturales a partir del momento de la recepción del producto. No podemos aceptar devoluciones de productos usados salvo por defecto de fábrica. Cualquier duda puedes ponerte en contacto con nosotros en info@rafandroc.com, estaremos encantados de atenderle! mas info... ¿Esta protegido mi pago? Por supuesto que si, utilizamos plataformas de pagos seguras para garantizar tu privacidad y una transación segura. Cualquier duda puedes ponerte en contacto con nosotros en info@rafandroc.com, estaremos encantados de atenderle! ¿Cuanto tarda el pedido en llegarme? Trabajamos con las mejores compañias de transporte en cada momento, una vez recivido el pedido y segun stock de 2 a 15 días como máximo. Nuestros productos estan fabricados a mano uno a uno en nuestro taller familiar en Madrid con todo nuestro amor y cuidado, para que recivas lo antes posible tu pedido. Cualquier duda puedes ponerte en contacto con nosotros en info@rafandroc.com, estaremos encantados de atenderle!

  • Shop | Raf & Roc Home

    El secreto está en los detalles... To play, press and hold the enter key. To stop, release the enter key.

  • CONTACT | RAF & ROC HOME

    Contact For everything related to your order, please include your order number and the date it was placed. Write your name Write your email here Write your last name Write your phone number here Write your message here Send Thanks for writing to us!

  • About | RAF & ROC HOME

    Behind The Curtain Raf & Roc, Rafael López-Bosch Astolfi and Rocio Mena Moscoso. The Raf & Roc Home concept was born in Madrid by the hand of the fashion designer Rocio Mena Moscoso (Dew Mena, Dew & Corch) and the multidisciplinary artist Rafael López-Bosch Astolfi, together they bring us a fresh way of understand the everyday.

  • STORE POLICY | RAF & ROC HOME

    PRIVACY POLICY WEB HOLDER In compliance with article 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce RAF & ROC. As the owner of the website, he communicates the identification data required by said Law. Company name: Rafael López-Bosch Astolfí NIF: 51.08.54.70.D Email address: info@rafandroc.com Registered office: c / Albadalejonº6. Second floor. Door 23. 28037 Madrid. This information regulates the conditions of use, the limitations of liability and the obligations that the users of the Web page that is published under the domain name, which the users assume and undertake to respect. COOKIES This website uses "cookie" technology Description: Cookies are a tool used by Web servers to store and retrieve information about their visitors. It is nothing more than a text file that some servers ask our browser to write to our hard drive, with information about what we have been visiting through these pages. They have an expiration date, which can range from the duration of the session to a specified future date, after which they cease to be operational. uses cookies to facilitate navigation through said Portal and to obtain greater efficiency and personalization of the services offered to Users. The cookies used in are only associated with an anonymous User and their computer, they do not provide references that allow the User's name and surname to be deduced and they cannot read data from their hard drive or include viruses on their computers. Likewise, it cannot read the cookies implanted on the User's hard drive from other servers. The user can freely decide about the implantation or not on his hard drive of the cookies used in. In this sense, the user can configure their browser to accept or reject all cookies by default or to receive a warning on the screen of the receipt of each cookie and decide at that time whether or not to implement it on their hard drive. For this we suggest you consult the help section of your browser to know how to change the configuration that you currently use. Even if the User configures his browser to reject all cookies or expressly rejects cookies, he can navigate through the Portal with the only inconvenience of not being able to enjoy the Portal's functionalities that require the installation of any of them. In any case, the User may delete the cookies implanted on their hard drive at any time, following the procedure established in the help section of their browser. TERMS OF USE The use of the page grants the use of the user and implies the acceptance of the conditions of the legal notice, privacy policy and conditions of use, if the user is not satisfied, he will refrain from using the page. The User is obliged and agrees to use the page and the contents in accordance with current legislation, the Legal Notice, and any other notice contained in this page, as well as the generally accepted rules of coexistence, morals and good customs. The User undertakes and undertakes not to transmit, disseminate or make available to third parties any content on the Page, such as information, texts, data, content, messages, graphics, drawings, sound and / or image files, photographs, recordings, software, logos, brands, icons, technology, photographs, software, links, graphic design and source codes, or any other material to which you have access as User of the Page, without this list being limiting. INTELLECTUAL PROPERTY All trademarks, trade names or distinctive signs of any kind that appear on the Page are the property of RAF & ROC or, where appropriate, of third parties who have authorized their use, without it being understood that the use or access to the Portal and / or to the Contents attributes to the User any right over the aforementioned trademarks, trade names and / or distinctive signs, and without being understood to be assigned to the User, any of the exploitation rights that exist or may exist on said contents. And it does not understand transferred or its use is authorized, in any case, to the users of the Page unless said rights are obtained in writing from the legitimate owner of the same. TERMS AND CONDITIONS OF USE RAF & ROC guarantees the privacy of the personal data provided, according to the LOPD. Visiting this website does not imply that the user is obliged to provide any information about himself, however during the visit it is possible that they request personal data through forms. Said data will be used to answer the request made by you and to send it, they will also be used to send you information about our company and services by any means of communication, by sending us this form you are explicitly accepted receiving them. In the event that you do not wish to receive our information, you would only have to send an email requesting the withdrawal of our information service to info@rafandroc.com , your personal data will be part of the clients file, whose recipient and responsible for the file and the treatment of the same is: RAF & ROC, c / Albadalejonº6. Second floor. Puerta 23. 28037 Madrid, in Seville where you can exercise your rights of access, rectification, cancellation and opposition, by writing to the address indicated above, including a copy of the DNI or equivalent identification document. The refusal to provide the data will mean the non-provision or the impossibility of accessing the service for which they were requested. You have the right to receive an answer to any question, query or clarification that may arise from this form. In the event that you provide your data through an email message, it will be part of the same file whose purpose will be to manage the request or comment that you make to us, the rest of the points indicated in the previous paragraph being applicable. All your data will be definitively removed from our database for the following reasons: 1st- at your request. 2º- when they are no longer necessary for the purposes that motivated their collection. The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of the owner of the website. COOKIES PRIVACIDAD AVISO LEGAL CONDICIONES DE CONTRATACION

  • Landing Page | RAF & ROC HOME

    ESTAMOS REFRESCANDO NUESTRA IMAGEN, ¡NOS VEMOS EN SEPTIEMBRE! ​ PARA CONSULTAS E INFORMACIÓN; info@rafandroc.com

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